With our basic monitoring suite we can remotely maintain your computer and receive notifications of basic problems on your system. We can easily do a screen takeover through this module. You get this module for free when you choose Proactive Support. For this you must purchase at least one paying service.
We maintain your systems and servers periodically in a very thorough and structured manner, according to an agreed upon schedule. Problems are reduced 90% through periodic maintenance.
Antivirus software for all your computers, advanced firewalls for your network, automatic patch management and automation.
You will receive priority helpdesk support for all your problems, remote as well as on location.
You have the possibility to opt in for a Service Level Agreement. In this we provide guarantees regarding to response times.
By choosing the advanced monitoring option for your business-critical systems, such as servers and workstations, we can see at a glance what is going on with your systems and we can troubleshoot quickly and focused.
Weekly or monthly reports
You can opt for periodic reports on different levels.
24/7 support possibility
You have the option to opt for 24/7 support, which gives you access to an emergency number.
A monthly fixed rate per workstation and server, including working hours and maintenance. Always priority service, no surprises.
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